Did you know you can trigger a specific "Retention Offer" coupon inside your cancellation flow?

Most publishers let revenue walk away without a fight. By using a specialized Retention Offer, you can catch a subscriber at the exact moment they attempt to leave and give them a reason to stay.

Unlike a standard discount, this coupon is invisible on your registration page. It only appears to people who hit the cancel button.

How to set it up in under 3 minutes:

Create the Coupon: Go to Leaky Paywall > Coupons > Add New. Set the "Coupon Type" to Retention Offer.
Enable the Offer: Go to Leaky Paywall > Settings > Payments > Recurring Payments. Toggle on the "Retention Offer" and select your coupon.

Subscribers can only accept a retention offer once. They can’t "game" your pricing by trying to cancel every few months just to get a discount.

This even works for trial subscribers, turning a potential "bounce" into a paid conversion.

Want to see how to customize the cancellation survey or track your "Saves" dashboard?

Read our full Retention Strategy Guide here

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