Subscription Sticker Shock: Should you raise your prices?

Pete Ericson, CEO & FounderZEEN101

This podcast (video version below) discusses a strategic approach for subscription pricing and includes actionable insights for publishers considering price adjustments.

Key takeaways include:

Price Increases Are Expected: Many publishers fear subscriber loss when raising prices. However, evidence shows minimal impact on retention when increases are modest and well-communicated.

Follow Industry Trends: Observing pricing trends in digital services like Netflix can offer guidance. If these platforms raise prices without losing significant subscribers, your publication can likely do the same.

Simplify Pricing Tiers: Reduce confusion by offering fewer pricing options. Clear differentiation between tiers (e.g., premium vs. ad-free) enhances perceived value.

Annual Plans Over Monthly: Annual billing reduces processing fees, ensures upfront revenue, and minimizes monthly reminders that could prompt cancellations.

Avoid Deep Discounts: Heavy discounts devalue your content. Instead, offer time-based promotions, like extended trial periods, to attract new subscribers without reducing perceived value.

Clear Communication: Justify price increases by highlighting added value or the cost of sustaining high-quality journalism. Loyal subscribers are often willing to support these changes.

Listen to this audio podcast here: paywallpodcast.com.


Watch the video

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