Terms & Conditions
ZEEN101 and all add-ons/extensions, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.
SAAS products: Leaky Paywall Insights, UniPress iOS and Android apps, MultiPass, and other SAAS based ZEEN101 products are provided for your use under license, provided your monthly required payments are satisfied.
Plugins sold and distributed by ZEEN101, LLC are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. This includes plugins integrated with ZEEN101 SAAS products.
Inasmuch as WordPress functions correctly on a clean install of itself, ZEEN101 is guaranteed to function on a clean install of the minimum, stable and required version of WordPress and server specs for ZEEN101 and extensions. Because the number and variety of plugins is vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using ZEEN101. Should conflicts occur with third-party software, we may provide support at our discretion.
ZEEN101, LLC sells and distributes ZEEN101 plugins “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.
Support for plugins and SAAS products sold and distributed by ZEEN101, LLC is only available for those who have active, paid licenses.
We will provide instruction and/or supporting documentation regarding setup, configuration, and technical troubleshooting as it pertains to our products. We do not provide support for third-party integrations and may ask that you disable these add-ons to better assist you. We do not provide customizations, development assistance, or guidance on how to change the functionality of a product outside of its intended use.
Support and updates are granted for the period of time based on the license you have purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.
Support and updates for ZEEN101 are provided as long as ZEEN101 is actively in development. Should any one of the following occur, ZEEN101, LLC will no longer be responsible for providing support for ZEEN101:
- ZEEN101 products are no longer actively developed under ZEEN101, LLC.
- ZEEN101 is purchased or bought out by another company.
- WordPress is no longer actively developed.
Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.
4. Automatic Updates
Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for ZEEN101 and all other installed ZEEN101 plugins and SAAS products. Automatic updates are available as long as the license key generated from the purchase is valid and active.
5. License Usage
ZEEN101 grants each customer one or more non-transferable license(s) to use the software for internal use.
The customer/license-holder may not sell the originally-purchased license key provided by ZEEN101, LLC, to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. ZEEN101 will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
6. Plugin Delivery
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed. This includes access to previous versions of extensions that were available at the time the license key was active.
All plugins and SAAS products are property of ZEEN101, LLC. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our plugins and SAAS products are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
8. Website & Plugin Content
All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of ZEEN101, LLC and may not be redistributed without permission or consent.
9. Price Changes
ZEEN101, LLC reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key and SAAS product without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
10. Subscriptions & Automatic Renewal
ZEEN101 extensions are sold as automatically recurring subscriptions that renew each month or year on the anniversary of the purchase date. This applies to all paid-for extension licenses and SAAS products.
This subscription will automatically renew at the end of the license term unless the purchaser cancels their subscription prior to the automatic renewal date.
Please note the following details of ZEEN101 license subscriptions:
- Subscription renewals are automatically processed monthly or annually.
- You may cancel your subscription at any time from your Account page on the ZEEN101 website.
- If you choose to cancel your subscription you will no longer receive updates and support for the extension when your license expires.
- The renewal price will be the full plugin price as published at the time of initial purchase, exclusive of any discounts.
- Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for the extension license (a “grandfathered” price), the lower renewal price will no longer be available to you.
- If you choose to renew your subscription after it has been cancelled and your plugin or SAAS product license has expired, you will be charged the current listed price. We cannot apply older or grandfathered pricing to your new renewal purchase.
- If you choose to cancel your subscription your license will expire on the anniversary of the original purchase, and you will no longer receive updates and support for the ZEEN101 extensions you have purchased.
10. Refund Policy
We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please open a “Refund Request” support ticket. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:
Eligibility conditions for a refund request:
- Refunds will not be granted to purchases of our PubCAre passes.
- You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future.
- If your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions, we will happily consider your refund request.
- You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the plugin will not work for you.
- Please note, technical issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
- You agree to deactivate and uninstall the plugin from your site if a refund is granted.
- Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
ZEEN101, LLC may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to ZEEN101 updates, promotions, ZEEN101 products and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.
12. Affiliate Disclosure
This website is maintained by, and contributed to by staff of ZEEN101, LLC. This website will, on occasion, accept affiliate compensation. The affiliate compensation received will never influence opinions shared through content, topics, posts, emails, or other communications made on and via this website. We do not use any affiliate links in our blog content. We are independently owned and the opinions expressed here are our own.
On occasion, we will promote products or services (in other places on our website or in emails) that we have investigated and genuinely feel will deliver value to you. If and when we choose to promote other products and services, we believe in the service and value they can provide to you, not because we earn a commission. It is at your discretion whether you choose to purchase that product or service, and only if you purchase through our link will we receive compensation.
The majority of links on our website are not affiliate links. We will place an indicator next to each link (*) that is an affiliate link so you can see exactly which products and/or services we promote via affiliate links.
13. License Agreement
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.
If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.